[CHRIBA Insights Vol. 3 No. 2] Guest Sentiment Showdown: Airbnb vs. Hotels in NYC
Updated: Mar 7, 2025
We’re excited to share our latest research on guest experiences in NYC’s Airbnb and hotel markets. Through topic modeling and sentiment analysis of user-generated reviews, this study uncovers key differences in guest feedback across service dimensions and price tiers.
Explore the full findings and see how guest sentiment varies between Airbnb and hotels in New York City!









![[CHRIBA Insights Vol. 4 No. 2] Responding is Not Resolving: More Replies, Same Complaints](https://static.wixstatic.com/media/fcb85e_f870454a09f34cc994eb087c850bab28~mv2.jpg/v1/fill/w_980,h_1268,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/fcb85e_f870454a09f34cc994eb087c850bab28~mv2.jpg)
![[CHRIBA Insights Vol. 4 No. 1] Data-Driven Insights into Korean Travel Patterns from Aviation Statistics 🛫🌍](https://static.wixstatic.com/media/fcb85e_2fdf534c1acc453a91c00e429b0a19ac~mv2.jpg/v1/fill/w_980,h_1268,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/fcb85e_2fdf534c1acc453a91c00e429b0a19ac~mv2.jpg)
![[CHRIBA Insights Vol. 3 No. 7] Deconstructing Urban Tourism Appeal to Uncover Hidden Potential and Inherent Risks](https://static.wixstatic.com/media/fcb85e_d13c36dddcc54eb1a12ec44d3802a2fc~mv2.jpg/v1/fill/w_980,h_1268,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/fcb85e_d13c36dddcc54eb1a12ec44d3802a2fc~mv2.jpg)
Comments