[CHRIBA BRIEF | Volume 15] Why OTA Deception Harms Independent Hotels—and How to Fight Back

Reference: Baldick, H., & Jang, S. S. (2025). Tricked into booking? The hidden influence of dark patterns on boutique hotel bookings. International Journal of Hospitality Management, 131, 104304.

Link: https://doi.org/10.1016/j.ijhm.2025.104304

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